Ramot Group ("Ramot" or "we") is committed to maintaining the privacy of its users ("user" or "you") who visits our Website. The following information describes how Ramot collects and processes information about you when you use our website (the “Website”).

Our Privacy Policy explains:

•                    What information we collect and why we collect it.

•                    How we use that information.

•                    Your rights with regard to the collection of such information.

Ramot specializes in Integrated Properties and Facilities Management and services at global-standard, with substantial in-house capabilities and self-performing expertise in the facilities core services. By using our Website, you agree to this Privacy Policy.

Information

Please note that the scope of this Privacy Policy is limited only to information collected by Ramot through your use of its services. Some information may be automatically collected, and some is collected when you interact with our Website. The type of information that may be automatically collected is non-personal information, which includes your session durations, the content you accessed the Website, the frequency and scope of your use of the service, information about your computer and internet connection including the operating system you use and browser type.

Information from which you can be personally identified may also be collected, including but not limited to your name, address, phone number, email address, company and position (hereinafter: “Personal Information”). Personal Information shall be collected only if received voluntarily from you, including, without limitation, by completing the "Contact Us" form, available through the Website.

 

Use of Information

We use the Personal Information we collect from you for a range of different business purposes;

Providing the Requested Services and Managing our Systems

We collect your Personal Information to provide you with the services you requested. This enables us to provide you with technical support when such is needed and to maintain our contractual relationship with you. Your Personal Information is also collected to respond to your inquiries when you contact us. We may analyze the information we receive to evaluate and improve our services, develop new features, and conduct audits and troubleshooting activities.

 

 

Emailing You

We may send you emails regarding the information you requested to receive, or to assure that the records we hold on you are accurate. We may also send you an email, to assure your identity and the accuracy of the information you provided us. 

Aggregating Information for Statistical Purposes and Personalized Content

We process your Personal Information to compile our Website's user statistics, to promote security and improvement of our websites and to improve our services. If you have used Ramot's services in the past, we may match the data we collected with other data we had already collected. This enables us to optimize the content we send you and make it more suitable and relevant to your needs, as well as improve your experience on the Website by providing personalized content, recommendations, and features.

Disclosure of Information and Transfer of Data

Except as otherwise provided in this policy, we reasonably attempt to ensure that we never intentionally disclose any of your Personal Information, to any third party without having received your permission, except as provided for herein or otherwise as permitted or required by law.

We may use third party companies and individuals to facilitate our services or any portion thereof, such as marketing, data management, analytics or maintenance services. We use FullPower for website development purposes and data analysis. We may also provide access to your Personal Information to our contractors who are performing services for us in connection with our Website or the services that you have requested and/or to our personnel in order to provide customer services.  

The above mentioned third parties may be located in countries other than your own, and we may send them information we receive. They may have access to your Personal Information only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy. In such cases, they must abide by our data privacy and security requirements, and are not allowed to use personal data they receive from us for any other purpose. When we transfer Personal Information, we use a variety of legal mechanisms, including contracts, to help ensure your rights and protections travel with your data.

We may also transfer your information, including Personal Information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate changes. Furthermore, information about you may also be released in order to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if you use the Website to perform an unlawful act or omission or take any act or omission that may damage Ramot, its property and goodwill, or if there is an attempted breach of the security of the Website or a physical or property threat to you or others.

Your rights

According to Article 13 of the Israeli Protection of privacy law 5741- 1981, you have the right to request to access, modify or delete your information. If you wish to exercise your rights and believe that the information we hold about you is incomplete, inaccurate or unclear, please contact us at office@ramot-group.com.

Cookies

We may use “cookies” and/or other technologies or files (collectively, “cookies”) to identify how visitors make use of this Website. This aggregated tracking information may be used to help us improve and enhance the Website's experience for all of our users. Cookies contain information such as the pages you visited, the length of time you stayed on the Website, the location from which you accessed the Website and more. If you would prefer not to have cookies stored on your computer, you may modify your browser settings to reject most cookies, or manually remove cookies that have been placed on your computer. However, by rejecting cookies, you may be unable to fully access the offerings on this Website. To find out more about cookies, visit www.allaboutcookies.org.

Data Retention and security

We take the necessary and commercially reasonable measures to protect you Personal Information. In order to decrease the risk of any unauthorized access and for the accurate use of your information, we take physical, electronic and administrative measures to assure that you information remains secure. Your Personal Information is saved on our local servers. We do not retain information longer than necessary to provide our services and for our reasonable business and lawful needs.

Opt In or Opt Out

If you choose to receive information from us, you can change your mind later. If, at any time, you would like to stop receiving such information, you may notify us by writing to office@ramot-group.com. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will always make reasonable efforts to do so upon your request.

Children's Privacy

The service is not intended for children under the age of 18. We do not, knowingly or intentionally, collect information about children who are under 18 years of age.

IF YOU ARE UNDER THE AGE OF 18 YOU MAY NOT USE THE SERVICE, UNLESS PARENTAL CONSENT IS PROVIDED ACCORDINGLY

Questions Regarding Our Privacy Policy

If you have any questions regarding this Privacy Policy or the practices described above, you may contact us at office@ramot-group.com.

Revisions and Modifications to our Privacy Policy

We reserve the right to revise, amend, or modify this Privacy Policy at any time. When changing the policy, we will update this posting accordingly. Please review this Privacy Policy often so that you will remain updated regarding our current policies.

 

Governing Law and Jurisdiction

This Privacy Policy will be governed and interpreted pursuant to the laws of the State of Israel without giving effect to its choice of law rules. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to this Privacy Policy shall be to the competent courts in Tel Aviv, Israel, to the exclusion of any other jurisdiction.

This page was updated on november 6, 2018.